Case Studies: Performance Improvement

Regent Pacific was engaged by a leading financial software company to conduct an operational review of one of its underperforming subsidiaries. The company was languishing with expenses dramatically outpacing revenues. The subsidiary's products were rapidly becoming dated with no plans for the future. The customer base was uneasy and suspected the subsidiary was operating in "maintenance" mode with no real vision or money to spend for the future. The parent knew the issues were serious and was considering selling or closing the business if performance could not be improved.

Regent Pacific analyzed and assessed the subsidiary's operations, strategies, technology and future plans. Regent Pacific identified the strategic options and alternative courses of action available to the subsidiary. The parent company embraced all findings and recommendations presented and engaged Regent Pacific with a multi-year contract to fill executive management positions on an interim basis to execute the plan as presented.

During Regent Pacific's tenure at the subsidiary, financial performance and market positioning were improved dramatically. Headcount and operating expenses were cut significantly. At the same time revenues grew by over 30%, and pre-tax income increased from 5% of sales to 25% of sales in 12 months. Regent Pacific's leadership helped the company define a credible, coherent and explicit position for its products and services. As a result, the subsidiary assumed a leadership position in its industry with market penetration in excess of 80% in all market segments served.